Updated Waiver COVID-19 FAQ Released

The Department for Medicaid Services (DMS) has released an updated version of the COVID-19 Frequently Asked Questions (FAQ) for Medicaid 1915(c) Home and Community Based Services (HCBS) waivers. This version includes questions received to the 1915(c) Waiver Help Desk during the past few weeks and questions from the COVID-19 Waiver Updates webinar held on March 25, 2020.

COVID-19 FAQ for 1915(c) HCBS Waivers  

 Here are a few things to know about the updated FAQ:

• Questions have been re-arranged and grouped by topic. Some questions fall under multiple topics. We recommend reviewing questions via the “Contents” section to identify questions and answers of interest to you. Clicking on the question in the “Contents” section will take you to the answer in the FAQ.

• Each question/answer includes the date it was added or revised. To help you more quickly identify new or updated questions/answers, we have highlighted the date field in yellow for newly added questions and green for revised ones.

• If you do not see the question you asked or a similar one, it may be included in a later version of this FAQ. DMS is continuously receiving questions and will update the FAQ in the near future.

You can view all resources DMS has released regarding the 1915(c) HCBS waivers on the [bit.ly/kyhcbswaiverinfo]Division of Community Alternatives website. Available resources include the Waiver Updates Webinar presentation and recording. If you still have questions after reviewing the FAQ and other waiver-related COVID-19 guidance, please contact the 1915(c) Waiver Help Desk at [email protected] or (844) 784-5614. DMS plans to hold at least one more live question and answer session for waiver stakeholders via Zoom very soon. We will send a notification as soon as it is scheduled.

We thank you, again, for your patience with us as we figure out how to keep these essential services going for the Kentuckians who need them while keeping everyone safe. We will get through this together!